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Difficult patient - angry about office wait - empathic
Difficult patient - angry about office wait - realistic
Difficult patient - angry about office wait - empathic
9 Tips on How to Deal with Difficult Patients
Doctor Patient Communication: The Universal Upset Patient Protocol in Healthcare Communications
Agitated Patient Scenario - Simulation Center | NCH Healthcare System
Patient Experience – Empathic Redirection
Mismanaging the angry patient
Dealing with an angry patient 8
Keeping Your Cool When Dealing with Difficult Patients
How to deal with difficult patient encounters
Nurse and the Angry Patient
